Original Burnout Tumblers

I held off buying this for more than a year. I saw the product and was fascinated, having spent hours looking at battery charging mugs, mugs that heat water, mugs that just have a thermometer… My problem was that my vacuum mugs consistently kept my coffee too hot to the point that it burned me, unless I left the lid off, at which point the coffee got cold. I’m forgetful. So having a mug that cools off my coffee and keeps it there for hours really let me start enjoying my coffee, throughout the day. No more scalded tongue, no more cold stale coffee. I was just drinking my coffee and marveling at the engineering involved, and realized that I use this every day but haven’t reviewed it yet. My best friend got it for me, but knowing what I know today, I would have bought it when it first came out. Also, the support team rocks. I had an issue with my new flip top lid and they not only gave me a personal response noting that they were fixing the design, they also sent me a replacement. I was partially holding off due to the lack of a 20oz option, but frankly when I can enjoy my coffee throughout the day, rather than chugging it during a 10 minute window where the temperature is right, I don’t need more than 16oz. Also they are built like a tank. Mine has seen a lot of ‘love’. Seriously, buy once, cry once. You won’t regret it.