- 5 stars: 18 (78%)
- 4 stars: 3 (13%)
- 3 stars: 2 (9%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)
It's the only mug I use anymore.👍
No more scalded lips or having to wait an hour before I can take a sip. As a physicist, I also love being able to explain how it works - the phase-change material is a bit like inverted ice. As the drink approaches room temperature, the material freezes, giving off heat.
This cup has spoiled me against all others.
have had mine over a year now & no problems use it EVERY day
I have actually taped an Apple air pod to mine so I CAN NOT lose it.
Ignore these crybabies asking about the lid and drinking coffee through straws. I have both lids, each are excellent and the cup works as it should.
Slide top is a bacteria farm. Can't get into all of the small grooves and crevasses for cleaning. Over-time this creates a distinct gross odor and can't be helped due to how the lid is engineered and designed.
I bought 4 of these mugs for me and my family for Christmas 2023. We all LOVE them! I use mine for hot tea and also for keeping my infused water cold. I'm reaching my daily water-drinking goals because I don't come back to a tepid drink, hot or cold, when I get busy. Recently, one of the mugs became defective (the mug stayed too hot to hold but cooled down way too fast). Burnout honored the warranty with excellent communication and replaced our mug. This is a great, American company with a great American product!
Due to the helpful and honest reviews of your customers, I have decided to not buy the burnout thermos until you can improve the lid.I was going to buy them for all of our staff at our local coffee shop.That being said, you just lost a sale for 10, 16oz tumblers, due primarily to the fact your lid has legitimate issues that need to be addressed.
I don't see where you are answering your customers questions/concerns, so you may not even read this. In the event you do read this-take the time to reply to your customers. It's not that difficult and it speaks volumes for your business, good or bad.
I was very excited to find out this mug exists, and even more so to receive it. This solves a big problem for me, as I no longer have to put the coffee in the fridge for a few minutes or leave my mug open in an attempt to let it cool to non nuclear levels. I’ve been using it nonstop since and can confirm it works fantastically and does exactly what it claims. Within a minute or so of pouring my coffee it’s sipable, and within a few minutes it’s drinkable and stays hot for hours. My only regret is not opting for the pop-top lid as the slide closure lid is downright aweful. Don’t misunderstand me, it works, doesn’t leak, but it’s just a terrible design. If your a Contigo mug user, might might remember their first gen lids, when they were difficult to clean. This lid is reminiscent of those first gens. Also it’s horribly non-ergonomic in design. The slide is not easy to use one handed, is not automatic, and the spout is a flat edge with no contour and just feels awkward to drink from. It’s not comfortable on the lips if that makes sense. Almost like your always trying to avoid drips while drinking from it. I much prefer the industry standard when the lid has a press/seal function, where you press a button to open and when you release it auto magically reseals. Hopefully the spout lid is better, and back in stock soon. I really hope they redesign the standard lid completely to and auto seal type. That would make this mug completely unbeatable.
Finally a travel mug that's worth buying and it is going to last..I'm a slow drinker so I need my drinks to stay either cold or hot till I'm done.. also a product not made outside usa...I'm not against forigners but I like seeing stuff made in USA more..thank you
I own a coffee roasting company and am always on the lookout for coffee equipment Made In USA. The Burnout mugs are not only great mugs, but also are Made In USA. That's why I have written a review, including a video on these great mugs. Follow this link to my Burnout Mug review: https://www.lakecitycoffee.com/insulated-coffee-mugs-made-in-usa/
I held off buying this for more than a year. I saw the product and was fascinated, having spent hours looking at battery charging mugs, mugs that heat water, mugs that just have a thermometer... My problem was that my vacuum mugs consistently kept my coffee too hot to the point that it burned me, unless I left the lid off, at which point the coffee got cold. I'm forgetful. So having a mug that cools off my coffee and keeps it there for hours really let me start enjoying my coffee, throughout the day. No more scalded tongue, no more cold stale coffee. I was just drinking my coffee and marveling at the engineering involved, and realized that I use this every day but haven't reviewed it yet. My best friend got it for me, but knowing what I know today, I would have bought it when it first came out. Also, the support team rocks. I had an issue with my new flip top lid and they not only gave me a personal response noting that they were fixing the design, they also sent me a replacement. I was partially holding off due to the lack of a 20oz option, but frankly when I can enjoy my coffee throughout the day, rather than chugging it during a 10 minute window where the temperature is right, I don't need more than 16oz. Also they are built like a tank. Mine has seen a lot of 'love'. Seriously, buy once, cry once. You won't regret it.
I bought one as a gift for my girlfriend, and now I have to buy one for myself, because it is fantastic!
Mug is decent, the screw on lid leaks and doesn’t seal very well. It always makes a mess when pouring from if and if not kept in the upright position, it will leak. Made in America with US and Imported parts. Knowing this now I would of not purchased. Get rid of the screw type lid! I preheat mine with ~145 degree water, minimum 5-10 minutes and usually do it twice before putting in the coffee. The statement, “BURNOUT brings your coffee to a drinkable temperature in minutes and then keeps it there for hours”. I agree with the first part, the second well that is left up for interpretation. On a positive note, I enjoy that you can drink from it and not burn your mouth. I also like that it is dishwasher safe.
I bought a customized 16 oz mug and it's beautiful. I am a coffee enthusiast and this is the best bug I have used
I bought this for my boyfriend back in 2018 as a Christmas gift. He loves taking coffee to work in the morning, but he never usually was able to finish his drink before it became too cool. But this thermos fixed that!
The thermos is amazing and does exactly what it says! And it still looks perfect even after 3 years of work commutes and moving cross-country. It’s awesome that it’s doesn’t rely on any batteries and is much cheaper than other alternatives.
Pro tip: if you just want your burnout thermos to keep your drink at its perfect temp as long as possible, pour in some boiling water a few min before dumping it and pouring in your drink. The thermos will absorb all the extra heat from the water and work even longer.
I received this as a gift following the birth of my second child and it is my favorite thermos! Between work and running around with my two kids, this is THE only way I get to enjoy my coffee while it's actually still hot and without immediately burning myself. I've had it 10 months now and it has withstood quite a lot of drops, dishwashing, and my kids getting ahold of it to play with it. It finally took a 5 foot drop onto cement in my garage to finally show any damage where a piece of the lid came off, but even then, it's still useable and I'm figuring out how to fix it. Overall, it's a very good thermos!
As a busy mom chasing a toddler, my coffee was never the right temp unless I chugged it during that magic few minutes. Now I can get distracted playing with blocks but come back to a still perfect sip of coffee. I'm talking HOURS later. It fits in my cupholder, my backpack and my life.
The claims on Burnout's website aren't an exaggeration. This mug is almost miraculous.
I just wish they made non travel mugs.
Just started using mine; bought a few for xmas gifts and were well received, even by my critical daughter. I'm a believer, it works well, and is attractive and sturdy!
Great product. Works as indicated. Would like to suggest a shorter and wider size to prevent tipping
I'm a professional trumpet player so not burning my lips or mouth on my morning tea is rather important. This mug is amazing and let's me enjoy my mornings without worrying!
This is a very well built mug that takes the burn out as advertised like everything about it except for the lid. I am used to another brands lid that you has a convenient push button to drink that closes automatically and you do not need to worry about it spilling if it is knocked over . If you could redesign the lid you would have the perfect mug. just my opinion
Purchased myself and it does cool drink to reasonable temperature unlike standard insulated bottles and hold it for far longer than if you were drinking from standard mug, however, i wish there was a solid lid or a cap/cup combo that was more leak proof and could be tossed into a bag without worry.
4 stars