Shipping:Flat rate shipping $9.95 on all mugs Use Coupon Code ‘FREESHIP’ to get free shipping on all mugs that are not currently on sale.
- Buyer’s remorse – You have 30 days to call for an RMA#, must be able to email proof of purchase, and pay return shipping. Product will not be accepted without an RMA# and will be returned to customer.
- Damaged in shipping – Call for an RMA#, a replacement will be shipped to you.
The BURNOUT™ Drinkability Guarantee
If your BURNOUT™ Travel Mug doesn’t quickly bring your coffee to a comfortable drinking temperature and keep it there for a long time, as promised, we will buy it back, no questions asked.